SMS Terms & Conditions
Effective Date: March 2026
Welcome to Procare Wound & Wellness PLLC (“we,” “us,” or “our”). By accessing or using our website, procarewound.net, and any related services (including SMS text messaging), you agree to these Terms & Conditions. If you do not agree, please discontinue use of our site and services.
1. Scope of Agreement
These Terms & Conditions govern your use of our website and associated services, including appointment scheduling, telehealth consultations, mobile wound care services, billing, and SMS/text messaging. Please also review our Privacy Policy to understand how we collect and handle your personal information.
2. No Medical Advice
All content provided on our website (and in related communications) is intended for general informational purposes. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider regarding any medical condition or treatment.
3. Intellectual Property
All logos, text, graphics, user interfaces, photographs, trademarks, trade names, and other intellectual property displayed on our site are owned or licensed by Procare Wound & Wellness PLLC. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.
4. SMS Terms & Conditions
4.1 Opt-In Requirements
You must explicitly opt in to receive SMS messages from Procare Wound & Wellness PLLC. You can do this by:
- Checking a consent box on an online form and submitting the form;
- Providing your phone number during appointment scheduling or registration.
By opting in, you agree to receive SMS messages at the phone number you provide, solely for the purposes described below. We will not sell, rent, or share your phone number or SMS consent with third parties for marketing purposes.
4.2 Types of SMS Messages
After obtaining your consent, we may send you text messages related to:
- Appointment Confirmations & Reminders — Upcoming visits, cancellations, reschedules.
- Treatment & Care Updates — Follow-up or clinical updates.
- Billing and Account Notifications — Payment reminders or invoice details.
- Practice Announcements & Policy Updates
- Occasional Service Offers or Educational Messages (if you have opted in for promotions).
Example SMS:
“Hi [Patient Name], this is a reminder of your upcoming wound care visit with Procare Wound & Wellness PLLC on [Date] at [Time]. Reply STOP to unsubscribe. Message and data rates may apply. For help, reply HELP.”
4.3 Message Frequency
You may receive multiple messages depending on the nature of the communication and your interactions with Procare. Actual frequency may vary based on your specific needs or requests.
4.4 Standard Messaging & Data Rates
Message and data rates may apply according to your mobile carrier’s pricing plan. You are responsible for any fees charged by your carrier for receiving text messages.
4.5 Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying “STOP” to any text message we send. Once you opt out, you will receive a confirmation message and no further SMS messages will be sent unless you choose to re-enroll.
Alternatively, you can contact us directly at info@procarewound.net or (832) 239-7790 to request removal from our messaging list.
4.6 Help & Support
If you need assistance, reply “HELP” to any text message from us. Sample HELP Reply:
“For further assistance, please visit our website at procarewound.net or contact us at (832) 239-7790 or email info@procarewound.net.”
4.7 Data Usage & Privacy
Your phone number and SMS opt-in data are used only for the communications you have consented to (e.g., appointment reminders, billing notices, announcements). We do not sell or share your phone number or SMS opt-in data with any third parties for marketing purposes. Please see our Privacy Policy for more details.
4.8 Disclaimer
SMS/text messaging is not a fully secure method of communication. While we take reasonable measures to protect your information, avoid sending sensitive or confidential details via text.
5. Third-Party Links & Services
Our website may contain links to external websites or services that are not operated by Procare Wound & Wellness PLLC. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing the terms and privacy policies of any third-party website you visit.
6. Limitation of Liability
To the fullest extent permitted by law, Procare Wound & Wellness PLLC and its staff shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our website, SMS messaging service, or any external links. This includes damages related to errors, omissions, interruptions, or delays in operation.
7. Indemnification
You agree to defend, indemnify, and hold harmless Procare Wound & Wellness PLLC, its officers, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising out of your use of our site, your violation of these Terms & Conditions, or your misuse of any services or information obtained from us.
8. Changes to These Terms
We may update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting the revised version on our website, along with the updated effective date. Your continued use of our services constitutes acceptance of such modifications.
9. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the state or federal courts located in Texas for any disputes arising from or related to these Terms & Conditions.
10. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
Procare Wound & Wellness PLLC
Email: info@procarewound.net
Phone: (832) 239-7790
Website: procarewound.net
Last Updated: March 2026
